Shipping Policy

Shipping and Delivery

Please note that the delivery time is the sum of the processing time (3-5 days) and shipping time (12-18 days).

Estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

Shipping Refund With regard to the shipping refund, please note that there is during the current live stream reorder window.

Shipping Fee

1. The following countries have been represented: the United States (52 of 62 states), France, Germany, Italy, Poland, the United Kingdom (4 of 5 regions), Australia (7 of 8 states and territories), Denmark, Singapore, Sweden, Vietnam, Malaysia, the Philippines, Thailand, Spain, Belgium, the Netherlands, Austria, Japan, Hungary, Portugal, the Czech Republic, Slovakia, Bulgaria, South Korea and New Zealand.

Orders exceeding $30 USD will be shipped free of charge.
Please note that delivery is usually made within 12-18 business days.

The cost of standard shipping is $5.99 USD.
Orders are usually delivered within 12-18 business days.

2. The following countries are represented: Romania, Turkey, Canada, Finland, Ireland, Mexico, Croatia, Switzerland, Greece, Latvia, Lithuania, Luxembourg, Slovenia, Estonia, Brazil, Cyprus, Norway, Australia (Western Australia).

-Free shipping on orders over $50 USD
Delivery usually takes 12-25 business days.

-Standard Shipping: $5.99 USD
Delivery usually takes 12-25 business days.

3. Iceland, United Arab Emirates, Saudi Arabia, Malta, United States (Puerto Rico, Hawaii, Alaska, Guam),  Colombia, Kuwait

-Free shipping on orders over $120 USD
Delivery usually takes 15-25 business days.

-Standard Shipping: $12 USD
Delivery usually takes 15-25 business days.

To Track Your Order

Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website.

You can easily track your ordered item from our website

Duties & Taxes

Once the package reaches the destination country, any import duties and taxes will be charged and these must be paid by the recipient of the package. Unfortunately, as customs policies vary from country to country, we have no control over these fees. If you have any questions about customs charges, it is recommended that you contact your local customs.

New Update: according to the recent event about tariff, the price for United State is being effected. But we will not charge anymore after the order. If have any message about the after-charge, please ignore it. (2025.04.21)

Need More Help

If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than scheduled, please contact us. Our customer service will get back to you as soon as possible.